Common Questions About Dinsen Display Solutions
Q:What types of displays do you manufacture?
A:We specialize in TFT LCD modules (0.96″–15.6″), Monochrome LCD modules (COB & COG,segment, character and graphic), and OLED modules.
Q:What certifications do you hold?
A:We are certified under ISO9001 and ISO14001, reflecting our commitment to quality management and environmental sustainability.
Q:How does your R&D process work?
A:Our in-house R&D team focuses on innovative display technology, driving advancements to meet the evolving demands of our customers.
Q:What is your commitment to sustainability?
A:We prioritize responsible manufacturing practices, ensuring our processes and products minimize environmental impact while delivering high performance.
Q: Can you customize the display interface?
A:Yes, we support RGB, SPI, MCU, MIPI and LVDS interfaces. Please specify your requirements.
Q: Do you offer mechanical customization?
A:Yes, we can design the outline dimensions, mounting holes, and FPC length based on your design.
Q: Can you provide cover glass or touch panel integration?
A:Yes, we offer RTP/CTP integration and optical bonding services.
Q: What is your MOQ?
A: MOQ varies by model. For standard TFT and monochrome modules, MOQ is usually 100–500 pcs. For custom designs, please discuss with our sales team.
Q: Can I order samples for testing?
A: Yes, samples are welcome. Sample cost and shipping will be advised based on the model and quantity.
Q: How long does sample delivery take?
A: Samples are typically ready within 1–2 weeks for standard models, and 3–4 weeks for customized versions.
Q: Do you provide initialization code or driver support?
A: Yes, we provide datasheets, reference code, and technical support to help you integrate our displays.
Q: What if I have issues with the display after assembly?
A: Please contact our support team with photos/videos and a description of the issue. We will assist you promptly.
Q: What is your warranty policy?
A: We offer a 12-month warranty for all our products, covering manufacturing defects.
Q: Do you ship internationally?
A: Yes, we ship worldwide via air, sea, or express courier (DHL, FedEx, UPS, etc.).